Returns & Exchange Policy

At Fiorichi, every order is confirmed before shipping. For this reason, we operate with a strict no exchange and no return policy.

Before shipping
Before an order leaves our team, we confirm the model, size, color and delivery details with the customer to avoid mistakes.

After delivery
Once the order is delivered and received from the courier, the sale is considered final and completed. Customers should carefully review and confirm all order details before shipment.

Fiorichi error or product issue
If an issue is caused directly by Fiorichi, such as a wrong item sent or a manufacturing defect, contact customer service within 48 hours of delivery.

Customer Service
+212 614 311 329